Pet Care Explained

Referrals

How veterinary referrals generally work

A referral means your vet asks another veterinary team — often with particular expertise or equipment — to help investigate or treat your pet. Whether a referral is right depends on your pet, and is something to discuss with your own vet.

What usually happens

  1. 1

    Talking with your vet

    Your vet explains why they think a referral could help — perhaps for specialist tests, equipment or experience. It’s a good time to ask what the referral is hoping to find out.

  2. 2

    Your vet makes the referral

    In the UK, referrals are usually arranged by your own vet, who sends your pet’s history, test results and any images to the referral centre.

  3. 3

    The referral consultation

    A clinician at the referral centre examines your pet, reviews the history and discusses options with you, including likely costs and any risks.

  4. 4

    Investigations or treatment

    If you agree, tests or treatment may take place. Some can be done the same day; others are scheduled.

  5. 5

    Reports back to your vet

    The referral centre shares findings and recommendations with your vet, so your pet’s ongoing care is joined up.

  6. 6

    Ongoing care

    Follow-up may be with the referral centre, your own vet, or both.

Arrangements vary between referral centres. Your vet and the centre can explain exactly what to expect.